When candidates want choice, is sourcing sophistication making your employer brand invisible?

Try as we absolutely might, it’s hard to ignore the siren voices of Brexit. We are confronted constantly by people, organisations, parties extolling, at length and at volume, their own opinions and choices – all of which appear implacably at odds with the next person’s. We’re invited to take part in sparsely populated hikes from balmy Sunderland and rather better attended events in the centre of London. Some want Brexit revoked, others want it actioned without delay and others want a second referendum. Sadly, during all of this activity, it’s not entirely clear what Mrs May wants. What feels increasingly the case, is that very few choices are likely to result in the happiness and agreement of us all.

But choice and competition are at the heart of not only a dynamic country, a dynamic economy but also a dynamic labour market.

Let’s take last month’s example of the European Commission blocking the proposed Alstom and Siemens’ merger. The idea was to create a pan-European train giant able to compete with global players. The rejection of such a move was backed up by a paper published by the Brussels’ think-tank, ECIPE. The essence of the paper suggested that market competition in Europe (and the US) has been declining for decades – prompted by major M&A activity. According to the Economist, in 70% of all industries, the rate of entry of new businesses (or competition) fell between 2007 and 2014.

This has led to a small number of major firms dominating any number of industry sectors – looking at our own business services, supermarket and energy market places, it’s hard not to concede that the paper has merit.

The upshot of such an absence of consumer choice is, not surprisingly, greater profit margins, for companies, and higher prices, for customers. What’s more relevant for the purposes of this blog, however, is the labour market impact of having fewer and larger players dominating a sector. The ECIPE paper concludes that such a scenario tends to lead to fewer employment choices and lower wages for employees and job seekers.

But this absence of choice works both ways in today’s talent markets. With a global economic slowdown and Brexit brake-applying taking place, it’s little wonder that the UK economy is forecast to grow by an anaemic 1.2% this year. However, although some of the pep of the recruitment market has perhaps abated, it continues to throw off market-defying statistics.

Unemployment has now ducked under 4% for the first time since 1975. Employment, at 76.1% is as high as it has ever been. And if you thought that hiring last year was a tough ask, it’s only got more challenging in the past 12 months – with a now record 854,000 vacancies in the economy and another 415,000 people in work, compared to the previous year.

And what does this mean? It means that employers and recruiters have less choice – and more challenge – than they have perhaps ever faced.

And if such a scenario wasn’t already pretty daunting, then between December 2017 and March 2018, no fewer than 6,000 eligible visa applications from skilled overseas workers were blocked by the immigration cap. And, according to a City UK report, domestic employers have seen a net migration of tech graduates moving back to the EU since the result of the referendum was first announced. The ONS backs this up too – they record that in the three months to September last year, the number of EU nationals working in the UK dropped by 132,000 – the sharpest fall since records began in 1997.

That’s a lot less candidate choice for the UK’s recruiting organisations.

But does such apparent lack of choice and options apply equally to the other side of the talent equation? Do candidates equate today’s labour market with abundance and riches?

Not according to KPMG/REC and their Report on Jobs, which suggested earlier this month that candidate availability continued to fall significantly in February, contributing to both higher salaries and tougher recruitment.

Do would-be applicants believe this to be a candidate-driven market with choices and options? More pertinently, what line of sight do they tend to have of specific employer brands? For me, the migration of employer brand messaging towards online and targeted social and away from ambient and offline channels has contributed to a decline in such visibility.

More recently, the move towards greater in-house targeted sourcing activity gives the impression to many candidates that organisations are not openly and actively recruiting. Because there is often less tangible sign of an employer externally marketing its vacancies – unless you happen to be a recipient of such sourcing efforts – then it can be very easy to assume that such recruitment simply isn’t happening.

I’ve been lucky enough to work recently on external research on behalf of both a major police force and a sizeable London council. The key takeaway from both pieces of insight? That external candidate audiences have little line of sight of either organisation (and such observations are absolutely not restricted to these two employers) being in active recruitment mode – because they see little obvious tangible evidence for this. This despite the significant hiring targets both organisations were looking to achieve.

In the absence of such active and visible recruitment activity, it can be only too easy to assume that those organisations are not, in fact, hiring. Just when an employer brand needs to work harder and persuade candidate audiences about the choices and options it offers, it can be disappearing from view.

In fact, this touches on the theme of my previous blog – organisations can appear to be insular in their approach to talent marketing. Such talent, with the caution of Brexit and some recent high-profile organisational failures in the back of their minds, can easily assume that such insularity is suggestive of an employer not interested in adding headcount.

This, in turn, leads to a vicious circle – if would-be talent perceives that few organisations are actively, physically and tangibly recruiting (because so much of that activity is now targeted and sourcing-based), that there is little alternative employment choice, then they are likely to lose interest in the recruitment market, making candidate availability even tighter.

And what about the choice that an ambitious individual feels they have with their current employer?

Does your organisation offer great talent the choice and opportunity of taking their careers in any number of different internal directions? Or do people feel like trapped talent, without opportunity and career choice? Do they feel as though internal moves are encouraged, welcomed and positively promoted across the organisation? Or do they feel as though such moves only mysteriously open up when they come to hand in their notice?

Quite rightly, we rarely attach positive associations to an absence of choice. Last week saw the publication of the Furman Review into digital competition. Among the key out-takes from this was the recommendation, interestingly, not to see the break-up of the likes of Google, Apple and Amazon, but rather to see the market entry barriers lowered in order to provide more choice and more competition.

I count myself hugely lucky to be actively involved in the EVP space. Less positive is that such projects often tend to view external, candidate-driven research as disposable or merely a nice-to-have. Gauging the perceptions of candidate audiences can provide hugely actionable insights into how such talent views an organisation and its opportunities. Even to the extent of posing the question whether an organisation actually has any current opportunities – in the eyes of candidate audiences.

Modern resourcing has quite rightly become more sophisticated, more targeted and more specific.

In doing so, however, we shouldn’t be too surprised if it results in an employer brand becoming less visible, less front of mind and less obviously, well, recruiting.

Leave a comment